Connect ServiceNow to Cowork

Manage ServiceNow tickets and workflows from Cowork.

What Cowork can do with ServiceNow

  • Create and manage tickets
  • View workflow status
  • Track incident resolution
  • Assign tasks
  • Generate reports

How to connect

1

Open Cowork settings

Click the connector icon in the Cowork sidebar.

2

Select ServiceNow

Find ServiceNow in the connector list and click Connect.

3

Authorize access

Sign in and grant Claude permission.

4

Start using it

Ask Cowork to help manage tickets.

Default permissions

  • Read tickets and workflows
  • Create and update tickets with confirmation
  • All actions logged

Frequently asked questions

What you need to know about connecting ServiceNow to Claude Cowork.

What can Claude Cowork do with ServiceNow?
Manage and track tickets directly from Cowork.
Is it free?
Included with Cowork paid plans.
What permissions are needed?
Standard authorization through ServiceNow.
How do I connect?
Open Settings, go to Connectors, find ServiceNow, and authorize.

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